What should I do with my Bell Atlantic stock certificates?
Bell Atlantic stock certificates remain valid and should not be sent in for exchange. We do, however, encourage you to take advantage of Book- Entry, which allows shares to be issued in statement based ownership. Shareowners can send their certificates with a letter of instruction requesting to have their certificates deposited into a Book-Entry account. When sending certificates in the mail, shareowners should use registered mail insured for 3% of the market value of the shares. Certificates should be mailed to Verizon Communications, c/o Computershare, P.O. Box 43005, Providence, RI 02940.

What should I do with my GTE stock certificates?
If you are still holding GTE stock certificates (even if they are lost or misplaced), they must be exchanged for you to receive the merger consideration and accrued dividends on those shares. Please contact Computershare at 1-800-631-2355 for further instructions.

What should I do with my NYNEX stock certificates?
If you are still holding NYNEX stock certificates (even if they are lost or misplaced), they must be exchanged for you to receive the merger consideration and accrued dividends on those shares. Please contact Computershare at 1-800-631-2355 for further instructions.

What should I do with my MCI stock certificates?
If you are still holding MCI stock certificates (even if they are lost or misplaced), they must be exchanged for you to receive the merger consideration and accrued dividends. Please contact Computershare at 1-800-631-2355 for further instructions.

Where is Verizon Communications traded?
Verizon Communications shares are listed on the New York Stock Exchange, under the ticker symbol "VZ."

What is Book-Entry ownership?
Book-Entry ownership is a service offered under the Direct Registration System (DRS) that allows shares to be issued in a statement-based form of ownership without having a physical stock certificate. There is no fee to participate in Book-Entry, and shareowners do not have to be enrolled in dividend reinvestment to benefit from Book-Entry ownership. Book-Entry ownership eliminates the worry and responsibility of keeping track of stock certificates, as well as the time and expense of replacement if they are lost or misplaced.

Can shareowners receive cash dividends if they have Book-Entry ownership?
Yes, shareowners can receive their dividends in cash, via check or direct deposit, or through dividend reinvestment. Book-Entry does not require dividend reinvestment. For more information, please call 1-800-631-2355 or click here.

Can shareowners sell their Book-Entry shares?
Shareowners can either sell their Book-Entry shares through Computershare (Direct Invest Plan sale fees apply) or have them moved electronically to their broker for sale. For more information, please call 1-800-631-2355 or click here.

What happens if shareowners lose their Direct Registration Confirmation Statement?
Unlike stock certificates, the Book-Entry Direct Registration Confirmation Statement is not a negotiable document, so there is no replacement fee. Shareowners can request replacement statements at any time by calling 1-800-631-2355.

Can I purchase Verizon shares directly from the company?
Yes. For information on Direct Invest, please click here.

How do I calculate cost basis?
For our cost basis worksheet, please click here.

How do I transfer (change the registration) on my shares?
For information on stock transfers, please click here.