At Verizon, we believe that the power of communications can have a profound effect on people’s lives. That’s why our highly skilled and dedicated workforce is motivated to put our customers first by delivering all the benefits of the wireless, wireline and multimedia services that consumers and businesses demand. We want our customers to enjoy a seamless communications experience, at home, in the office and on the road, that connects them to the things that matter most – wherever they are and whenever they want.

Verizon has 105 million customer connections – the total of our switched access lines, broadband connections and wireless subscribers – that provide the richer, deeper and broader experiences that customers are demanding from their communications providers. Our long history of service and reliability makes us the customer’s trusted guide in this new and constantly changing world of communications, and we believe that the best way to deliver long-term shareowner value is to first deliver a superior customer experience.

Providing great service to customers is our number-one priority. It’s who we are and why we exist. We come to work every day trying to do our job better than we did yesterday. Our slogan, “we never stop working for you,” expresses the central spirit of Verizon’s philosophy of total accountability for satisfying our customers.