| (dollars
in millions, except per share amounts, and
shares in thousands |
) |
|
| Years
Ended December 31, |
|
|
 |
|
2004 |
|
 |
|
|
 |
|
2003 |
|
 |
|
|
 |
|
2002 |
|
|
 |
| |
Shares |
|
 |
Amount |
|
 |
Shares |
|
 |
Amount |
|
 |
Shares |
|
 |
Amount |
|
|
 |
|
| Balance
at beginning of year |
2,772,314 |
|
 |
$ |
277 |
|
 |
2,751,650 |
|
 |
$ |
275 |
|
 |
2,751,650 |
|
 |
$ |
275 |
|
|
|
| Employee
plans |
2,501 |
|
 |
|
– |
|
 |
20,664 |
|
 |
|
2 |
|
 |
– |
|
 |
|
– |
|
|
| Shareowner
plans |
50 |
|
 |
|
– |
|
 |
– |
|
 |
|
– |
|
 |
– |
|
 |
|
– |
|
|
| Shares
retired |
– |
|
 |
|
– |
|
 |
– |
|
 |
|
– |
|
 |
– |
|
 |
|
– |
|
|
 |
| Balance
at end of year |
2,774,865 |
|
 |
|
277 |
|
 |
2,772,314 |
|
 |
|
277 |
|
 |
2,751,650 |
|
 |
|
275 |
|
|
 |
 |
|
| Balance
at beginning of year |
|
|
 |
|
25,363 |
|
 |
|
|
 |
|
24,685 |
|
 |
|
|
 |
|
24,676 |
|
|
| Shares
issued-employee and shareowner plans |
|
|
 |
|
2 |
|
 |
|
|
 |
|
725 |
|
 |
|
|
 |
|
– |
|
|
| Tax
benefit from exercise of stock options |
|
|
 |
|
41 |
|
 |
|
|
 |
|
12 |
|
 |
|
|
 |
|
46 |
|
|
|
 |
| Balance
at end of year |
|
|
 |
|
25,404 |
|
 |
|
|
 |
|
25,363 |
|
 |
|
|
 |
|
24,685 |
|
|
 |
 |
|
| Balance
at beginning of year |
|
|
 |
|
9,409 |
|
 |
|
|
 |
|
10,536 |
|
 |
|
|
 |
|
10,704 |
|
|
| Net
income |
|
|
 |
|
7,831 |
|
 |
|
|
 |
|
3,077 |
|
 |
|
|
 |
|
4,079 |
|
|
| Dividends
declared ($1.54 per share) |
|
|
 |
|
(4,265 |
) |
 |
|
|
 |
|
(4,250 |
) |
 |
|
|
 |
|
(4,208 |
) |
|
| Shares
issued-employee and shareowner plans |
|
|
 |
|
– |
|
 |
|
|
 |
|
39 |
|
 |
|
|
 |
|
(48) |
|
|
|
 |
| Balance
at end of year |
|
|
 |
|
12,984 |
|
 |
|
|
 |
|
9,409 |
|
 |
|
|
 |
|
10,536 |
|
|
 |
 |
| Accumulated
Other Comprehensive Loss |
|
|
 |
|
|
|
 |
|
|
 |
|
|
|
 |
|
|
 |
|
|
|
|
| Balance
at beginning of year |
|
|
 |
|
(1,250 |
) |
 |
|
|
 |
|
(2,110 |
) |
 |
|
|
 |
|
(1,187 |
) |
|
 |
| Foreign
currency translation adjustment |
|
|
 |
|
548 |
|
 |
|
|
 |
|
568 |
|
 |
|
|
 |
|
220 |
|
|
| Unrealized
gains (losses) on marketable securities |
|
|
 |
|
7 |
|
 |
|
|
 |
|
1 |
|
 |
|
|
 |
|
(304 |
) |
|
Unrealized
derivative gains (losses) on
cash flow hedges |
|
|
 |
|
17 |
|
 |
|
|
 |
|
(21 |
) |
 |
|
|
 |
|
12 |
|
|
| Minimum
pension liability adjustment |
|
|
 |
|
(375 |
) |
 |
|
|
 |
|
312 |
|
 |
|
|
 |
|
(851 |
) |
|
 |
| Other
comprehensive income (loss) |
|
|
 |
|
197 |
|
 |
|
|
 |
|
860 |
|
 |
|
|
 |
|
(923 |
) |
|
 |
| Balance
at end of year |
|
|
 |
|
(1,053 |
) |
 |
|
|
 |
|
(1,250 |
) |
 |
|
|
 |
|
(2,110 |
) |
|
 |
 |
|
| Balance
at beginning of year |
(4,554 |
) |
 |
|
(115 |
) |
 |
(8,624 |
) |
 |
|
(218 |
) |
 |
(35,173 |
) |
 |
|
(1,182 |
) |
|
| Shares
purchased |
(9,540 |
) |
 |
|
(370 |
) |
 |
– |
|
 |
|
– |
|
 |
– |
|
 |
|
– |
|
|
|
| Employee
plans |
8,881 |
|
 |
|
343 |
|
 |
4,047 |
|
 |
|
102 |
|
 |
26,531 |
|
 |
|
963 |
|
|
| Shareowner
plans |
– |
|
 |
|
– |
|
 |
23 |
|
 |
|
1 |
|
 |
18 |
|
 |
|
1 |
|
|
 |
| Balance
at end of year |
(5,213 |
) |
 |
|
(142 |
) |
 |
(4,554 |
) |
 |
|
(115 |
) |
 |
(8,624 |
) |
 |
|
(218 |
) |
|
 |
 |
| Deferred
Compensation–ESOPs and Other |
|
|
 |
|
|
|
 |
|
|
 |
|
|
|
 |
|
|
 |
|
|
|
|
| Balance
at beginning of year |
|
|
 |
|
(218 |
) |
 |
|
|
 |
|
(552 |
) |
 |
|
|
 |
|
(747 |
) |
|
|
|
 |
| Balance
at end of year |
|
|
 |
|
90 |
|
 |
|
|
 |
|
(218 |
) |
 |
|
|
 |
|
(552 |
) |
|
 |
| Total
Shareowners’ Investment |
|
|
 |
$ |
37,560 |
|
 |
|
|
 |
$ |
33,466 |
|
 |
|
|
 |
$ |
32,616 |
|
|
 |
 |
|
| Net
income |
|
|
 |
$ |
7,831 |
|
 |
|
|
 |
$ |
3,077 |
|
 |
|
|
 |
$ |
4,079 |
|
|
| Other
comprehensive income (loss) per above |
|
|
 |
|
197 |
|
 |
|
|
 |
|
860 |
|
 |
|
|
 |
|
(923 |
) |
|
 |
| Total
Comprehensive Income |
|
|
 |
$ |
8,028 |
|
 |
|
|
 |
$ |
3,937 |
|
 |
|
|
 |
$ |
3,156 |
|
|
 |