creating a stronger community

Verizon is proud of the tremendous impact our people and our company have in our communities. Our employees serve millions of customers every day on the job and contribute their own time to the well-being of communities across America and around the world.

Our core values of integrity and respect are a fundamental part of our culture, in how we interact with customers, investors and the public. We were one of the first large employers to create an ethics office headed by an executive responsible for compliance, and our comprehensive Code of Business Conduct has become a model for other companies. Our goal is to operate with the highest level of integrity and accountability, while continuing to build on the trust we have earned over the years.

Being responsible members of our communities makes us better at what we do. As we succeed, we produce not only a good return for shareowners and a good living for our employees, but we also create something of lasting value for society.

We are committed to using our technical, financial and human resources to help create powerful networks for progress. In our philanthropy, we use our resources to bring the benefits of technology to our communities, helping them address key social issues. Together, we are making sure people have the fundamental skills – particularly literacy and the ability to use technology – to succeed in the digital era.

More information about our corporate responsibility initiatives can be found at www.verizon.com/responsibility.

supporting workforce development and education

Washington, D.C., like many cities, is home to a number of workforce development programs. What makes the Community Preservation and Development Corporation (CPDC) unique is its consistency in programming and its reliance on comprehensive support services.

CPDC is a nonprofit organization that preserves affordable housing developments and provides community programs. It provides job training in the IT sector, academic and career counseling, and job placement, and has wired its residential units and computer labs at Edgewood Terrace with broadband Internet connections.

Since the mid-1990s, Verizon has partnered with CPDC on workforce development initiatives that have resulted in CPDC students graduating, obtaining IT jobs and seeking higher education.

Over the course of the partnership, Verizon has contributed to CPDC’s success by staffing classrooms with guest lecturers, placing Verizon employees as volunteers, hiring and mentoring summer students, and staffing its board of directors and advisory teams.

2004 Good Works Index
$71.4 million Total funds given by the Verizon Foundation in support of local communities
528,000 Hours donated to nonprofit organizations by Verizon employees
$18.7 million Funds contributed or raised by the Verizon Volunteers program
11,600 Number of nonprofit organizations that received time or money from Verizon employees
$18.8 million Matching gifts and grants awarded to nonprofit organizations by the Verizon Foundation
3,500 Number of nonprofit organizations receiving grants directly from the Verizon Foundation
50 plus the District of Columbia Number of states in which nonprofit organizations have received grants through Verizon’s matching gift program
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* This is an interactive electronic version of Verizon’s 2004 Annual Report to Shareholders, and it is intended to be complete and accurate. The contents of this version are qualified in their entirety by reference to the printed version. A reproduction of the printed version is available in PDF format on this website