At
Verizon, we have built our business on the belief
that world-class networks and next-generation
technology will create value for our shareowners
and our customers. We are investing in the infrastructure
that provides the mobility and bandwidth our customers
need – now and in the future – to
carry converged voice, high-speed data and video.
Wireless is a good example of our ability to
evolve from one technology platform to another
– becoming the industry leader in technology,
quality and customer satisfaction along the way.
In converting our nationwide network to digital,
we enabled explosive growth in subscribers and
traffic.
By further upgrading that digital network to
accommodate data, we ushered in the era of wireless
data. Our mobile subscribers can check e-mail
and download files using our NationalAccess service,
which provides nationwide wireless connections
to the Internet from laptop computers and handheld
devices.
For our mobile customers who require even more
bandwidth, we are upgrading our network to provide
high-speed, wireless broadband service. We expanded
our BroadbandAccess service to cover 75 million
Americans last year, and we will double that number
in 2005. As a result, business travelers can now
experience fast, office-quality connectivity when
they’re on the move.
We are following the same model in our wireline
business by transforming our network to meet the
requirements of the high-speed broadband era.
DSL broadband service is now available to a majority
of homes in our service area, and we have begun
the next phase of the broadband transformation
by rolling out high-capacity fiber technology
directly to our customers’ homes and businesses.
Our fiber-optic Internet service, FiOS, was deployed
in 10 states in 2004, and we will escalate our
deployment rate in 2005. FiOS delivers Internet
surfing speeds that far exceed today’s DSL
and cable offerings, while the fiber infrastructure
reduces our operating costs. In addition, the
advanced fiber technology allows new revenue streams
from high-capacity applications such as video-on-demand
and HDTV.
To better serve our large-business customers,
Verizon invested in a major network expansion
called Enterprise Advance. With our national reach
and a portfolio of advanced data products, we
offer customers greater speeds, more bandwidth
and increased flexibility to manage their voice
and data traffic on a single network. |
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The members of the Friz family have become heavy
Internet users. Max and Jody are working professionals
with three school-aged children. During a typical
week, the family checks e-mail, does homework,
pays bills online and downloads files from the
office using three home computers connected to
the Internet. On weekends they frequently surf
web sites, watch movie trailers, send family videos
and photographs, and access online games.
As new Internet applications have become available,
their computer use has increased, which created
the need for additional bandwidth. But unlike
other broadband technologies, Verizon’s
new FiOS service gives the Friz family access
to the Internet using the speed of light –
a fiber-optic connection directly into their home.
With FiOS they experience virtually no wait time
for downloading or uploading large files to and
from their computers.
“The FiOS Internet service addresses many
of our personal, professional and entertainment
needs,” says Max, who has been disappointed
with other broadband technologies. “There
is no doubt our family will remain loyal FiOS
customers based on the low cost and high performance
of this service, and we look forward to buying
additional FiOS services when they become available.” |
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Most
real estate agents spend their days going back
and forth from their office to handle time-consuming
administrative tasks. But Realtor®
David Therrien and his sales team have developed
a unique mobile office system using Verizon Wireless’
high-speed BroadbandAccess. This system enables
Therrien and his clients to share critical information
quickly and conveniently. The mobile office can
be set up in a client’s home to send and
receive time-sensitive material, such as home
listings, photos, real-time videos, contracts
and other important legal documents.
Therrien is able to take his office wherever
he goes and is no longer limited to the geographic
area surrounding his realty office – he
once drafted a timely offer and e-mailed it to
his client while sitting in the stands at a baseball
game. His mobile office includes a laptop computer
with wireless broadband connectivity to the Internet
and the server in his realty office. In addition,
he travels with a scanner, color printer, VCR,
digital and video cameras, and fax machine.
For home buyers and sellers, Therrien’s
wireless mobile office provides in-home convenience,
remote access to important documents, flexibility,
faster responses and reduced travel time. The
time-consuming process of buying and selling a
home is now a little faster, thanks to Therrien’s
innovations and Verizon Wireless’ BroadbandAccess. |
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