Big changes are happening in the way people communicate, as innovative technologies reshape consumer behavior around convenience, ease of use and instant gratification. With wireless phones, e-mail, instant messaging and the Internet, customers have a range of choices for connecting to people and information.

The changes in technology are affecting more than just phone calls and text messages. For example, you no longer have to wait days to mail pictures of your vacation to friends and family – you can now share your experiences immediately using a camera phone or a broadband computer connection.

The twin phenomena of increased mobility and broadband availability are restructuring industries and transforming our society. Nearly two-thirds of all American homes now subscribe to both wireless and wireline services, and wireless calls now outnumber calls from traditional wireline telephones. As a measure of the popularity of camera phones, Verizon Wireless customers sent or received more than 30 million picture messages in just the last three months of 2004. Finally, online usage has grown significantly in the last few years, as 70 percent of U.S. households now have access to the Internet, and over one-third of those homes are served with a broadband connection.

As America’s broadband appetite increases, so too will the sophistication of a new generation of digital devices. Soon, the ability to communicate will be embedded in most electronic devices and will become an essential part of major home appliances. To meet these escalating demands for communication, Verizon’s new wireless and fiber broadband technologies have the flexibility to provide our customers with all the bandwidth they will need for years to come.

As new high-capacity applications continue to become an integral part of our daily lives, Verizon’s premier communications services will deliver the speed, mobility and control our customers need to stay connected. By providing these services, we enable our customers to enjoy the rich communications experiences made possible by converging technologies.