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Registered Shareowner Services
Questions or requests for assistance regarding changes to or transfers of your registered stock ownership should be directed to our transfer agent, EquiServe Trust Company, N.A. at:
Verizon Communications Shareowner Services
c/o EquiServe
P.O. Box 43005
Providence, RI 02940-3005
Phone: 800 631-2355
Website: www.equiserve.com
Email: verizon@equiserve.com
Persons outside the U.S. may call: 816 843-4284
Persons using a telecommunications device for the deaf (TDD) may call: 800 524-9955
Online Account Access - Registered shareowners can view account information online at: www.verizon.equiserve.com
You will need your account number, a password and taxpayer identification number to enroll. For more information, contact EquiServe.
Electronic Delivery of Proxy Materials - Registered shareowners can receive their Annual Report, Proxy Statement and Proxy Card online, instead of receiving printed materials by mail. Enroll at www.econsent.com/vz
Direct Dividend Deposit Service - Verizon offers an electronic funds transfer service to registered shareowners wishing to deposit dividends directly into savings or checking accounts on dividend payment dates. For more information, contact EquiServe.
Direct Invest Stock Purchase and Ownership Plan - Verizon offers a direct stock purchase and share ownership plan. The plan allows current and new investors to purchase common stock and to reinvest the dividends toward the purchase of additional shares. To receive a Plan Prospectus and enrollment form, contact EquiServe or visit their website.
Corporate Governance
Verizon's Corporate Governance Guidelines are available through the Corporate Governance link on our website - www.verizon.com/investor
If you would prefer to receive a printed copy in the mail, please contact the Assistant Corporate Secretary:
Verizon Communications Inc.
Assistant Corporate Secretary
1095 Avenue of the Americas - Room 3883
New York, NY 10036
Equal Opportunity Policy
The company maintains a long-standing commitment to equal opportunity and valuing the diversity of its employees, suppliers and customers. Verizon is fully committed to a workplace free from discrimination and harassment for all persons, without regard to race, color, religion, age, gender, national origin, sexual orientation, marital status, citizenship status, veteran status, disability or other protected classifications.
Investor Services
Investor Website - Get company information and news on our website - www.verizon.com/investor

VZ Mail - Get the latest investor information delivered directly to your computer desktop. Subscribe to VZ mail at our investor information website.
Stock Market Information
Shareowners of record at December 31, 2003: 1,064,000.
Verizon is listed on the New York Stock Exchange (ticker symbol: VZ).
Also listed on the Philadelphia, Boston, Chicago, Pacific, London, Swiss, Amsterdam and Frankfurt exchanges.
Common Stock Price and Dividend Information
| | | Cash |
| | Market Price | Dividend |
| High | Low | Declared |
 |
| 2003 |
| First Quarter | $ 44.31 | $ 32.06 | $ 0.385 |
| Second Quarter | 41.35 | 32.80 | 0.385 |
| Third Quarter | 40.25 | 32.05 | 0.385 |
| Fourth Quarter | 35.25 | 31.10 | 0.385 |
| |
| 2002 |
| First Quarter | $ 51.09 | $ 43.02 | $ 0.385 |
| Second Quarter | 46.01 | 36.50 | 0.385 |
| Third Quarter | 40.20 | 26.01 | 0.385 |
| Fourth Quarter | 43.20 | 27.50 | 0.385 |
 
Form 10-K
To receive a copy of the 2003 Verizon Annual Report on Form 10-K, which is filed with the Securities and Exchange Commission, contact Investor Relations:
Verizon Communications Inc.
Investor Relations
1095 Avenue of the Americas
36th Floor
New York, NY 10036
Phone: 212 395-1525
Fax: 212 921-2917
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