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| financials |
| selected financial data |
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| (dollars in millions, except per share amounts) |
| 2003 | 2002 | 2001 | 2000 | 1999 |
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| Results of Operations | |
| Operating revenues | $ 67,752 | $ 67,304 | $ 66,713 | $ 64,236 | $ 57,823 |
| Operating income | 7,494 | 15,004 | 11,473 | 16,737 | 15,923 |
| Income before discontinued operations, extraordinary items |
| and cumulative effect of accounting change | 3,509 | 4,661 | 584 | 10,850 | 8,198 |
| Per common share – basic | 1.27 | 1.71 | .22 | 4.00 | 2.99 |
| Per common share – diluted | 1.27 | 1.70 | .21 | 3.96 | 2.95 |
| Net income | 3,077 | 4,079 | 389 | 11,797 | 8,260 |
| Net income available to common shareowners | 3,077 | 4,079 | 389 | 11,787 | 8,260 |
| Per common share – basic | 1.12 | 1.49 | .14 | 4.34 | 3.02 |
| Per common share – diluted | 1.11 | 1.49 | .14 | 4.31 | 2.97 |
| Cash dividends declared per common share | 1.54 | 1.54 | 1.54 | 1.54 | 1.54 |
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| Financial Position | |
| Total assets | $ 165,968 | $ 167,468 | $ 170,795 | $ 164,735 | $ 112,830 |
| Long-term debt | 39,413 | 44,003 | 44,873 | 41,858 | 31,661 |
| Employee benefit obligations | 16,759 | 15,389 | 11,898 | 12,543 | 13,744 |
| Minority interest, including a portion |
| subject to redemption requirements | 24,348 | 24,057 | 21,915 | 21,698 | 1,749 |
| Shareowners’ investment | 33,466 | 32,616 | 32,539 | 34,578 | 26,376 |
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- Significant events affecting our historical earnings trends in 2001 through 2003 are described in Management’s Discussion and Analysis of Results of Operations and Financial Condition.
- 2000 data includes gains on investments and sales of businesses, merger-related costs and other special and/or non-recurring items.
- 1999 data includes a net gain on the sale of businesses, merger-related costs and other special and/or non-recurring items.
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